Sumptuous Frozen meals - Privacy Policy

Last updated: 13 February 2026
Contact: sumptuousfrozenmeals@gmail.com

Sumptuous Frozen Meals (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK GDPR.

1. Information We Collect

Information you provide directly

We collect:

Email address when you place an order through our online order form
Delivery address, but only when you provide it over the phone and give clear consent for us to store it for future orders

We do not collect payment details through our website.

Information collected automatically

Because we use Google Analytics, we collect limited, non‑identifying information such as:

Pages visited
Time spent on the site
Device type
General location (not exact address)
How you found our website

Google Analytics does not give us your name, email, phone number, or any personally identifying information.

Google Analytics uses cookies to help us understand how visitors use our website.
You can disable cookies in your browser settings at any time.

2. How We Use Your Information

We use your information to:

Process and confirm your orders
Deliver your meals
Contact you about your order
Improve our website and customer experience (via Google Analytics insights)

We do not use your information for marketing or newsletters.

3. Lawful Basis for Processing

Under UK GDPR, we process your data based on:

Contract — to fulfil your order
Consent — when you ask us to store your delivery address for future orders
Legitimate interests — for basic website analytics that help us improve our service

You can withdraw consent at any time.

4. How We Store Your Information

We store your information securely and only for as long as necessary to:

Complete your order
Maintain basic business records
Provide future orders (if you have asked us to store your address)

5. Sharing Your Information

We do not sell your data.
We only share information when necessary, such as with:

Delivery partners (if used)
Email service providers
Google Analytics (non‑identifying data only)

6. Your Rights

You have the right to:

Access your data
Correct inaccurate information
Request deletion
Withdraw consent
Object to certain types of processing

7. Contact Us

If you have questions about this policy or how we handle your data, contact:
sumptuousfrozenmeals@gmail.com

For any privacy-related queries, please contact us at on the email above.

Our business address is available upon request for correspondence purposes

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated date.